First, you contact us with details about your pallet types, quantities, and location. We respond within 24 hours with a quote and pickup schedule that works around your operations.We assess each pallet on arrival. Good condition pallets get purchased at market rates. Damaged wood still gets recycled responsibly—turned into mulch or biomass instead of heading to a landfill.For larger operations, we can drop a trailer at your location. Fill it at your own pace, then call when it’s ready. We’ll swap it for an empty trailer and handle the rest. No scheduling pressure, no disruption to your workflow.