First, contact us with your pallet types, quantities, and location. We respond within 24 hours with a straightforward quote. No hidden fees, no complicated contracts.Next, we schedule your pickup based on your needs. For bulk loads (50+ pallets), we typically offer same-day or next-day service. We can drop a trailer for you to fill at your pace, then return to collect it when you’re ready.During pickup, we evaluate each pallet on arrival. Good condition pallets get purchased at fair market rates. Damaged wood gets recycled responsibly. You get immediate payment for qualifying pallets, usually requiring truck-load quantities of standard 48×40 sizes.