First, you contact us with your pallet types, quantities, and location details. We typically respond within 24 hours with a clear assessment and pickup scheduling options.Next, we evaluate your pallets on-site. Good condition pallets get sorted for resale, while damaged wood gets processed for mulch or biomass. You know exactly what you’re getting paid for and why.Finally, we handle pickup and payment. Whether it’s a one-time cleanout or regular monthly service, we work around your schedule. Most bulk requests get same-day or next-day pickup, and you receive payment for qualifying pallets without the hassle of managing multiple vendors.