First, we evaluate your pallet situation during a free consultation. We’ll assess quantities, condition, and pickup logistics to determine the best approach for your business. Most standard 48×40 GMA pallets qualify for payment, while damaged pallets are removed at competitive rates. We may ask for photos to assess pallet condition and create a bill of lading that determines pickup scheduling and any payment amounts.Next, we schedule pickup based on your operational needs and pallet volume. For bulk quantities meeting our minimums, we can drop a trailer at your location and pick it up when full—this drop trailer system lets you fill containers at your own pace without disrupting daily operations. Smaller quantities are handled through scheduled pickups that work around your business hours, typically within 24-48 hours of your request.Finally, we sort and process everything according to industry standards. Good condition pallets get repaired by our highly trained personnel following National Wooden Pallet & Container Association guidelines, then resold to generate revenue for you. Damaged wood that can’t be repaired becomes mulch for landscaping or biomass fuel for power generation, ensuring nothing goes to waste while maintaining our environmental commitment and keeping disposal costs minimal.